Return Policy

We understand that sometimes things don't work out. That's why we offer a 14-day return policy. You have 14 days from the date of receipt of the item to request a return.

If you're in the EU, you have the right to cancel or return your order within 14 days without needing to provide a reason. The item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To initiate a return, simply contact us at office@vibegadget.com. Please provide clear photos and a detailed explanation of why the item doesn't meet your expectations. We're here to ensure your satisfaction.

Shipping Terms and Conditions

The estimated delivery time is 2 to 10 business days from the date of order processing. Actual delivery time depends on the origin, destination, and processing time.

If our shipping system flags your address as invalid, we'll contact you via email or phone (if provided) to confirm the address. If we can't confirm the address within 2 business days, the order will be canceled.

Yes, we offer international shipping on select products. For more details, visit www.vibegadget.com.

Shipping Issues

If your package is lost, marked as "dead mail," or shows delivered but you haven't received it, please contact us immediately at office@vibegadget.com.

If you discover that your package is damaged after delivery, please contact us via office@vibegadget.com as soon as possible. Please note: damaged or missing items must be reported within a week of delivery.

Please allow at least 1 business day after your order has shipped for tracking information to become available. If after 2 business days your tracking information is still unavailable, contact us at office@vibegadget.com for further assistance.